FAQ student portal

Frequently Asked Questions

App

Browser

Change language

Error message

Hidden tiles

Notifications

Refresh


App

The Odisee myday app is available in the app stors of Google Play (Android) and iTunes (iOS).

Minimal version for Android is 4.4 or higher

Minimal version for iOS is 9 or higher

There is no app version for Windows 10

Browser

Use Chrome or Firefox

Change language

You can change the language by clicking on the icon at the top right.

Then choose 'Preferences' and set the correct language.

Error message

If you want to sign up and you receive an error message 'Http-error-500', report this via a ticket to ICT Service Desk.

Add a screenshot and also mention the browser you used.

Hidden tiles

You can place ties yourself on several dashboards.

Go to 'Personalise' and the 'Hidden tiles'.

Click on the tile you want to add and then place it in the place you want.

For example on DB Home you wil find the menu of the other campuses.

At DB ICT you will find tiles from specific o365 applications.

Notifications

Notifications or quick messages are shown in the student portal at the bell.

They are messages that are urgent and have immediate impact.

That is why they are also pushed onto the screen in the app.

To make this possible, this function must be turned on and the latest version must be installed.

Version 3.1.9 was made available for this in the app stores on 23 January.

Notifications can be opened by clicking the 'Show more-Show less' button.

Refresh

It happens that a dashboard is not always fully visible.

Sometimes the navigation does not appear in the left column. 

Sometimes the dashboard remains if you want to switch to another dashboard.

Click the F5 key once or more times or use the browser button to reload the page.

In Chrome you will find that button to the left of the URL, in Firefox right of it.